AmazonSmile Participation Agreement

Updated: July 16, 2016. See what’s changed

These AmazonSmile Program Policies (these “Policies”) is part of the Operational Documentation incorporated into the Participation Agreement that governs your participation in the Program, and capitalized terms used in these Policies and not otherwise defined here will have the definitions provided there. These Policies describes requirements and restrictions applicable to you as a Program participant.

We reserve the right to modify these Policies at any time and in our sole discretion as set forth in Section 9 of the Participation Agreement.

A. Advertising AmazonSmile

  1. You may not promote or link to the AmazonSmile Site in a way that is misleading or confusing to customers or that does not accurately represent the AmazonSmile Site or the Program (for example, by expressing or implying that we have entered into a partnership with you, that we sponsor or endorse you or any other cause or that we support your position on any issue).
  2. You may not engage in any promotional, marketing, or other advertising activities on behalf of us or our affiliates, or in connection with the AmazonSmile Site or the Program, in any offline manner, such as in any printed material, mailing, or other document, or any oral solicitation; and
  3. Charitable organizations headquartered in one of the states listed below may not send emails that exclusively advertise AmazonSmile, although these organizations may include information about AmazonSmile in emails, such as email newsletters, that also contain other content unrelated to AmazonSmile. These states are: AL, AR, DC, HI, ID, IA, LA, ME, MS, MO, NE, NM, OK, RI, SD, UT, VT, and WY. Organizations headquartered in any other state may promote AmazonSmile to their supporters using email advertising dedicated to the promotion of AmazonSmile, or emails that contain AmazonSmile information along with other unrelated content.
  4. You will not bid on or purchase keywords, search terms, or other identifiers (including any trademark of Amazon or its affiliates or variation or misspelling thereof) or otherwise participate in keyword auctions on any search engine, portal, or other search or referral service, directly or indirectly, in order to drive traffic to the AmazonSmile Site (including by including a link that sends users directly or indirectly to the AmazonSmile site in any such ad).

B. Interaction with AmazonSmile Site and Amazon Customers

  1. You will not request, collect, obtain, store, cache, or otherwise use any account information used by our customers in connection with the AmazonSmile Site (including any usernames or passwords of AmazonSmile Site customers).
  2. You will not modify, redirect, suppress, or substitute the operation of any button, link, or other feature of the AmazonSmile Site.
  3. You will not take any action that could reasonably cause any customer confusion as to our relationship with you, or as to the site on which any functions or transactions (for example, search, browse, or order) are occurring.
  4. Customers who buy products on the AmazonSmile Site are customers of Amazon or its affiliates with respect to all activities they undertake in connection with the AmazonSmile Site, and you acknowledge and agree that you are not entitled to receive any customer information. Orders for Products placed by customers on the AmazonSmile Site may be rejected for any reason and rejected orders will not be eligible for donations. You will not handle or address any contacts with any of our customers, and, if contacted by any of our customers for a matter relating to interaction with the AmazonSmile Site, you will state that those customers must follow contact directions on the AmazonSmile Site to address customer service issues.

C. Unacceptable Practices

  1. You will not include on your Site, display, or otherwise use Links or Content in connection with any spyware, malware, virus, worm, Trojan horse, or other malicious or harmful code, or any software application not expressly and knowingly authorized by users prior to being downloaded or installed on their computer or other electronic device.
  2. You will not use Content or Links on, or link to the AmazonSmile Site from, any application (for example, a software component, toolbar, or plug-in), or use any such application to artificially increase Qualifying Purchases in respect of your charitable organization.
  3. You will not frame the AmazonSmile Site, or any part of it, within your Site. However, displaying a Link on your Site in accordance with the Participation Agreement will not be considered framing the AmazonSmile Site. You may promote your Program participation and Link through social media and email as described in Section A(3) above.
  4. You will not post or serve any Links or other content promoting the AmazonSmile Site within any pop-up or pop-under windows, transitional page ads, or layer ads around or in conjunction with the display of any site that is not your Site.
  5. You will not include any Links in any content that you place on the AmazonSmile Site or any other Amazon site (for example, in connection with any advertising service available through the AmazonSmile Site or in a customer review, forum, listmania, guide, or any other customer-generated context available on the AmazonSmile Site).
  6. You will not cloak, hide, spoof, or otherwise obscure the URL of your website containing Links (including by use of a redirecting page) such that we cannot reasonably determine the website from which a customer clicks through such Link to the AmazonSmile Site.

From time to time, we may request information from you in order to verify your compliance with the Participation Agreement or any Operational Documentation, including whether you meet, or continue to meet, the definition of an Eligible Organization. You agree to cooperate with us and promptly satisfy such requests. Upon our request, you will provide us with written certification, in substantially the form requested by Amazon, that you have complied with the Participation Agreement, including all Operational Documentation. In addition, you consent to us monitoring your Site to verify your compliance with the Participation Agreement. You also consent to us monitoring and using information about our customers in connection with their use of the Links and the AmazonSmile Site.